Detailed answers to your questions...
2. Report a Bug
Report bug that you find within Solid Profit web site...
3. Submit a Ticket
Sign in and submit a support ticket...
What if I forgot my password?
You must follow the steps below:
1. Click FORGOT PASSWORD on the log in page.
2. Enter your e-mail address used to register.
3. You will receive an e-mail with new password. With the new password, you can sign in and modify your password in 'Profile' section.
If this will not be enough, please contact us. Please contact us only from the e-mail address you have used at registration.
Can I change my registration e-mail?
For security reasons, we do not allow members to change their registration e-mail address except emergency issues.
How can I check my account balances?
You can sign in to your account and check your balance in 'Available Balance' column on the center box.
Which payment methods do you accept?
We accept BTC.
How much money can I send to make a deposit?
You can make a deposit on any amount not less than 0.01 Bitcoin.
How do I make my first deposit?
To make a deposit you must first become a member of our site. All deposits must be made through the Wallet Area. You will need to click on 'Fund Wallet' if you don't have enough money in your wallet, there you can choose a payment method and follow the page simple instructions. The transaction is secure, instant and convenient.
When will the first profit be added to my wallet balance?
Your money will appear in your account after 6 confirmations.
How much does it cost to open an account with you?
Opening account with us is absolutely free. There are no hidden costs and no maintenance fees.
Can other members of my family open an account and use it from the same computer that I use?
Yes, they can. But, accounts must have different names and email address. This is a prevention of creating numerous accounts and making deposits through your own referral link.
How long will it take to add the deposit amount to my account?
Your account will be updated immediately as your deposit receive 6 confirmations.
What is the minimum and maximum amount that can be deposit?
The minimum deposit amount is only 0.01000000 and the maximum amount of deposit is not limited.
Can I make additional deposit at any time?
Yes, but you can have more than 10 btc in active deposit.
Can I make additional deposits to my account once it has been opened?
Yes, you can. Additional deposits into an account are simply one more active plan.
How my profits are accrued?
Regardless of your deposit amount an income is accrued every second after the addition of your deposit.
What is 'Compound Interest'?
Compound interest is often called one of the most powerful concepts in finance.
Compound interest is the percent amount that transfer every day from the daily profit to active deposit producing more profit.
When can I withdraw funds from available balance?
You can withdraw funds from the available balance anytime you want.
How many withdraw request can I make?
You can have 1 withdraw request peding. When you receive your payment you can make a new one.
How can I withdraw using e-currency?
Sign into your account and enter 'Withdraw Funds' into wallet section and specify the amount of withdrawal.
After operation is completed, your profit will be transferred to your e-currency account.
Is there a minimum withdrawal amount?
Yes, the minimum withdrawal amount is 0.00200000.
How long does it take to process a withdrawal request?
Withdraw requests are generally processed the same day and not more than 72 hours.
Requests are completed in the order they are received so please allow several hours to receive your request.
Do you charge any commissions or fees?
No, we don’t charge any commissions but each Bitcoin transactions must have a mining fee attached to them in order to ensure that they are successfully processed. This fee is paid to the bitcoin miners so that they are able to process transactions and secure the network. Keep in mind that no portion of this fee goes to Solid-Profit!
Do you offer auto withdrawal?
No, to get a payment you should make withdrawal request in your account.
Who can join in your referral program?
Anyone who has account with us can join our referral program and start making money.
How does the referral program work and how much can I earn?
We offer a flexible affiliate program to our customers. It is a great way to make extra money. By inviting more people to our BTC profit platform, or promoting our website using our banners or text ads you earn more of your referral deposit volume, will instantly receive a 5% commission from any referral that deposits to their account.
How do I get my referral link and referral materials such as banners?
Your referral link is created automatically when you open an account with us. You will find your link along with banner ads that you can use to promote this program in the 'Affiliate Program' section.
How can I view the total number of referrals I have?
You need to sign in to your account and enter 'Affiliate Program' section. You will find everything related to your referrals there.
Will I get my referral bonus for every additional deposit my referrals make?
Yes, you will get referral bonus on every deposit your referrals make.
When are referrals commissions add to account?
It will be added to your 'Available to Withdraw' balance immediately after your referral made deposit.
Do I need to invest if I want to start referring others and earn referral commissions?
No, you do not need to invest if you want to start earning referral commission. You only need to open an account.
How can I attract people to join your program and get referral commission for this?
You should create an account with us and then visit the referral program section to obtain your unique referral link. This can be done by simply conveying your personal referral link to your friends or partners.
Is there any limit in the amounts of the referral commission?
No, there is no limit. Therefore, the more your referrals invest, the more you can earn.